Who we are
This Privacy Policy describes how Botpret AI processes the Users’ personal information to perform the Services offered on the website, under the domain botpretai.com (“Services”).
Users must read and expressly consent to the data treatment referred by this Privacy Policy before using the Services.
Data Controller
The Controller of the data collected through this website is Botpret AI, entity with professional address at, provided with Tax Identification Number (hereinafter “Botpret AI”).
Purposes of the Processing and Legal Basis
Botpret AI will process the personal data of the User of this website for the following purposes:
Enable the maintenance, development, and management of the Services, business relationship formalized by contracting products and/or services through this website, which includes carrying out operations related to the management of customers concerning contracts, orders, deliveries, and invoices, and managing unpaid invoices and possible disputes about the use of our products and services. The data processed for this purpose will be kept as long as said business relationship is maintained and, once it ends, during the periods of conservation and prescription of responsibilities legally established. The legal basis of the treatment is the execution of a contract in which the User is a party.
Respond to requests for information and/or queries made by the User. The data processed for this purpose will be kept until the request for information and/or consultation has been answered and, after that, during the legally established periods of conservation and limitation of responsibilities. The legal basis of the processing is the legitimate interest of Botpret AI in responding to the User.
Keep the User informed, including by electronic means, about Botpret AI products, services, and news. The data processed for this purpose will be kept until the moment the User withdraws their consent given to receive said communications and, after that, during the legally established periods of conservation and limitation of responsibilities. The legal basis of the processing is the consent of the User.
If the User does not consent to the processing of their data for this purpose, please inform Botpret AI in writing or check the box enabled for this purpose. Failure to accept this Privacy Policy will imply that all the Services rendered and website content offered by Botpret AI shall not be made available, and that the system subscription process shall be interrupted or terminated.
Categories of Data
The User must complete all required field forms with truthful, complete, and up-to-date information, except for details where completion is indicated as optional, for being strictly required by Botpret AI in order to be capable of complying with the beforenamed purposes. Otherwise, Botpret AI reserves the right to not provide the Services.
Users guarantee that the personal details given to Botpret AI are true and are responsible for notifying any modification in these details by editing the information on the platform or informing Botpret AI.
The data relating to bank cards are stored no longer than the time necessary to allow the fulfillment of the transaction, except in the case of a recurrent subscription, to facilitate the payment of regular customers. In that case, bank card data will be stored for the whole duration of your subscription and at least until the date at which you carry out your last transaction. Such storage is implemented by Botpret AI’s secured payment service providers. By subscribing to the services offered on the website, you expressly agree to this storage. Data relating to the visual cryptogram or CVV on the back of your bank card are not stored. In the case of a payment by bank card, however, data relating to the bank card may be stored as intermediary archives for evidence purposes regarding the current legal obligations.
Automated Decision-Making
Botpret AI informs the Users that by using the Services they will be subject to automated decision-making, including profiling. The aim of this treatment is the adequacy of the listed purposes named herein.
Recipients and Personal Data Transfers
The data may be communicated to the following third-party recipients:
Public Administrations for the fulfillment of legal obligations and to banking institutions for the management of collections and payments. The data may also be communicated to the following categories of data processors: providers of electronic communications, office automation, hosting, housing, computer maintenance, management, accounting, auditing, consultancy, and legal representation. These providers may be located outside the European Economic Area, in which case Botpret AI will have previously adopted the appropriate safeguards.
Rights of the Users
Users are, at any time, entitled to exercise their rights of access, rectification, erasure, restriction of processing, data portability, not to be object to a decision based solely on automated processing, including profiling, and object, by contacting Botpret AI and sending a written notification to [Your Contact Email], attaching a copy of their National Identity Document or another equivalent identity document identifying them as a User.
The Users have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. The Users also have the right to lodge a complaint with a supervisory authority.
Botpret AI as Data Processor
In the event that the User purchases a license to use the Services, Botpret AI will need to process certain personal data on behalf of the licensee (whether the licensee is the User itself or a legal entity represented by the User). For these purposes, the User shall be considered the Data Controller and Botpret AI shall be considered the Data Process
GDPR Compliance
Botpret AI is fully compliant with the General Data Protection Regulation (GDPR) and adheres to its principles regarding the processing of personal data.
Security and Protection of Data
Botpret AI has adopted the data protection security legally required and strives to adapt additional technical measures and means within its scope to avoid the loss, misuse, alteration, unauthorized access to, and theft of the personal details provided. Botpret AI agrees to use all of the details sent by registered Users with the utmost confidentiality and resilience.
Changes to this Privacy Policy
Botpret AI reserves the right to amend this policy in order to adapt it to new regulations, case laws, and industrial and/or commercial practice.
If Botpret AI decides to change its Privacy Policy, it will post those changes on this page. This Privacy Policy was last modified on March 25,2024.